The Human Touch

The Human Touch
Author :
Publisher : BCS, The Chartered Institute
Total Pages : 256
Release :
ISBN-13 : 9781780171371
ISBN-10 : 1780171374
Rating : 4/5 (74 Downloads)

Book Synopsis The Human Touch by : Philippa Thomas

Download or read book The Human Touch written by Philippa Thomas and published by BCS, The Chartered Institute. This book was released on 2012-12-15 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.


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