Service is Front Stage
| Author | : J. Teboul |
| Publisher | : Palgrave Macmillan |
| Total Pages | : 172 |
| Release | : 2006-09-29 |
| ISBN-13 | : 0230006604 |
| ISBN-10 | : 9780230006607 |
| Rating | : 4/5 (07 Downloads) |
Book Synopsis Service is Front Stage by : J. Teboul
Download or read book Service is Front Stage written by J. Teboul and published by Palgrave Macmillan. This book was released on 2006-09-29 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field.
