Microsoft Sourcebook for the Help Desk
| Author | : Microsoft Corporation |
| Publisher | : |
| Total Pages | : 504 |
| Release | : 1997 |
| ISBN-13 | : PSU:000031119795 |
| ISBN-10 | : |
| Rating | : 4/5 ( Downloads) |
Book Synopsis Microsoft Sourcebook for the Help Desk by : Microsoft Corporation
Download or read book Microsoft Sourcebook for the Help Desk written by Microsoft Corporation and published by . This book was released on 1997 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt: reference includes a complete update of all topics covered in the first edition, plus plenty of information on important new topics including migration, Intranet and Internet strategies, and help desk strategies in multi-vendor environments. The CD contains templates, checklists, and customizable ""maps"" of decision-making criteria.
