Measuring the Impact of Volunteers

Download or read book Measuring the Impact of Volunteers written by Christine Burych and published by . This book was released on 2016 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: A framework for nonprofit organizations, government agencies, and other volunteer-involving groups to measure the effectiveness of volunteer involvement and ensure volunteer activities are aligned with the organization¿s strategic goals. The authors adapt the balanced scorecard theory for performance measurement and strategic organizational planning (developed by Robert Kaplan and David Norton in the early 1990s) to the world of volunteer engagement. They describe how volunteer management professionals can put in place the Volunteer Resources Balanced Scorecard (VRBSc) to meet the following objectives: -Ensure that the contribution of volunteers is aligned with the goals of the organization -Identify a meaningful approach to measuring outcomes of volunteer participation -Establish relevant reporting methods -Promote greater understanding and support within organizations for professional management of volunteers based on recognized standards and best practices