Managing Process Innovation through Exploitation and Exploration

Download or read book Managing Process Innovation through Exploitation and Exploration written by Tor Tønnessen and published by Springer Science & Business Media. This book was released on 2013-12-04 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: In order to stay efficient, companies need to improve their existing business processes on a continuous basis. To ensure competitive edge, it is essential for companies to adapt radically to new business opportunities and when external demands change. However, experience and research show that companies have difficulties managing both the continuous improvement of the existing system and radical change at the same time. By using TQM and BPR to represent the two approaches to change Tor Tønnessen contributes to the understanding of the challenges of this integration and shows ways to accomplish a successful synergistic combining of the two approaches.