Facilitate Mediation

Download or read book Facilitate Mediation written by CAQA Publications and published by CAQA Publications. This book was released on with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: This learner guide describes the skills and knowledge required to facilitate and maintain the flow of the mediation process to achieve the best possible outcome for all participants. This learner guide applies to mediation work in a range of community service contexts. Mediators use specialised knowledge, critical thinking and communication skills. They apply discretion and judgement within established organisation procedures.