Essentials of Fire Department Customer Service
Author | : Alan V. Brunacini |
Publisher | : Fire Protection Publication |
Total Pages | : 0 |
Release | : 1996 |
ISBN-13 | : 0879391278 |
ISBN-10 | : 9780879391270 |
Rating | : 4/5 (70 Downloads) |
Book Synopsis Essentials of Fire Department Customer Service by : Alan V. Brunacini
Download or read book Essentials of Fire Department Customer Service written by Alan V. Brunacini and published by Fire Protection Publication. This book was released on 1996 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Writing in a humorous conversational style, Chief Alan Brunacini explains the application of common-sense customer service concepts to the fire service. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.