This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government> refers to the practice of online public

E-Government and Information Technology Management is an essential textbook for graduate and undergraduate programs across the world that are taking steps to in

Technological innovations across the globe are bringing profound change to our society. Governments around the world are experiencing and embracing this technol

Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Techn

E-Government is a hot topic. The integration of Information and Communication Technologies into public service delivery worldwide offers a number of promising o