Customer Relationship Management and the Social and Semantic Web

Customer Relationship Management and the Social and Semantic Web
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Publisher : IGI Global
Total Pages : 0
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ISBN-13 : 1613500440
ISBN-10 : 9781613500446
Rating : 4/5 (46 Downloads)
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Book Synopsis Customer Relationship Management and the Social and Semantic Web by : Ricardo Colomo-Palacios

Download or read book Customer Relationship Management and the Social and Semantic Web written by Ricardo Colomo-Palacios and published by IGI Global. This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides an overview of the field of the Semantic Web, social Web and CRM by uniting various research studies from different subfields, exploring the opportunities and challenges confronting organizations using Web 2.0 and 3.0"--Provided by publisher.


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