Coach 2 the Bottom Line
Author | : Mike R. Jay |
Publisher | : B\Coach Systems, LLC |
Total Pages | : 394 |
Release | : 1999 |
ISBN-13 | : 1552122840 |
ISBN-10 | : 9781552122846 |
Rating | : 4/5 (46 Downloads) |
Download or read book Coach 2 the Bottom Line written by Mike R. Jay and published by B\Coach Systems, LLC. This book was released on 1999 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: The primary aim or purpose of this book is providing a methodology for creating a CoachSystem (CS) in an organization. This book is also not necessarily a skills and practices book. There are many great coaching skills and practices books available for developing coaching ksa's but hardly anything on what coaching can do for and to organizations! This book also provides a method to take coaching to the line-the bottom line in organizations-all the way to the customer interface. It provides a simple, yet effective model of coaching that anyone can learn in a few minutes and then proceed down a path of mastery over time to creating organizational effectiveness. Clearly this book lays out for you a coaching methodology you can teach to your line managers, or use with your customer service department-even your kids! It helps you build a CoachSystem, integrating coaching into your organization at every level. The book is about creating outcomes for the individual and the organization that lead to well-being, purpose, competence and awareness. It is based on proven methods of improving performance, creating generative rather than destructive change and facilitating individual and organizational transformation.