An easy to follow, example-based guide introducing you to the world of user experience design through the author's real world experiences Whether you are lookin

This book is a step-by-step guide to learning Balsamiq Mockups and wireframing in general. Written in an engaging, easy to follow style and flow, readers can ut

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the qu

This hands-on guide will teach you simple-to-advanced steps of user experience design. It starts from idea concept evaluation, product research, user interface

The UX Book: Process and Guidelines for Ensuring a Quality User Experience aims to help readers learn how to create and refine interaction designs that ensure a