Almost every manager today knows that satisfying customers by meeting their quality demands is a critical component of business success. Quality management is a

Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core the

Business in a globalised world is no longer only about profit. Companies that operate globally are increasingly being called to account over their social respon

There is now widespread understanding that business and management must evolve and act responsibly in the world giving full consideration to people and planet,

This monograph focuses on the level of management culture development in organizations attempting to disclose it not only with the help of theoretical insights