THE CLASSIC BESTSELLING GUIDE Revised, expanded, and updated to meet the demands of doing business in the Digital Age with sample letters, e mail, and voice mes

Gives advice on composing effective business letters and provides more than a hundred sample letters related to special requests, payment transmittals, sales, p

A revised, updated edition with more than three hundred sample letters, memos, and e-mails, and new tips on how to use and adapt them. The era of long, leisurel