This guide shows how markets work and how prospective clients think. It delivers business wisdom aimed at keeping clients by utilising the keys to modern market

Three experienced Shiatsu practitioners share knowledge and insights gained over thirty years of clinical practice and teaching to create a book they themselves

SELLING THE INVISIBLE is a succinct and often entertaining look at the unique characteristics of services and their prospects, and how any service, from a home-

A quiet English country village is disturbed by the arrival of a mysterious stranger who keeps his face hidden and his back to everyone.