Improve your manners, navigate uncomfortable social situations, and show greater kindness to others Our world is constantly changing, but something that always

Make no mistake, etiquette is as important in business as it is in everyday life — it’s also a lot more complicated. From email and phone communications to

Mind your online P's and Q's with this expert digital manners guide Conducting yourself online can be challenging. It sometimes seems like the web and social me

The Easy and Smart Way to Mind Your Manners in the Boardroom and Beyond Diane Gottsman is here to make minding your manners more practical, relatable and modern

An “extremely funny” take on the decline of civility, from the #1 New York Times–bestselling author of How the Hell Did This Happen? (The Plain Dealer). I