In this definitive guide, Forrest Mosten--an internationallyrecognized mediation expert--helps would-be mediators answer thecritical question "Do I have the val

Workplace mediation is becoming an increasingly popular dispute resolution method to settle interpersonal employee conflicts, including harassment and bullying

Shows you how to have a satisfying career as a mediator, offering a practical, nuts and bolts guide to breaking into the field and a no-nonsense approach to the

This book is a guide for college students exploring career options who are interested in working to promote peacebuilding and the resolution of conflict. High s

This manual is intended to guide mediators, advocates, advisers, and students on the path to know and apply mediation skills, and to use the tools to internatio