Managing Customer Experiences in an Omnichannel World

Managing Customer Experiences in an Omnichannel World
Author :
Publisher : Emerald Group Publishing
Total Pages : 382
Release :
ISBN-13 : 9781800433908
ISBN-10 : 1800433905
Rating : 4/5 (05 Downloads)

Book Synopsis Managing Customer Experiences in an Omnichannel World by : Taşkın Dirsehan

Download or read book Managing Customer Experiences in an Omnichannel World written by Taşkın Dirsehan and published by Emerald Group Publishing. This book was released on 2020-11-26 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Customer Experiences in an Omnichannel World explores how organizations integrating both the physical and virtual environments for consumers will enable them to effectively manage the customer experience.


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