No company is an island in the world of business. Each company is locked into a complex network of relationships with its customers, suppliers and other counter

Everyone knows that relationships are critical to business success, but no-one has provided a simple system to turn contacts and acquaintances into valuable ass

This book provides the first summary and critical appraisal of the thinking that currently informs the management of business relationships, from the perspectiv

Business success is usually reliant on being able to get along with people. No matter what the role in an organization, the ability to influence, persuade, chan

Take charge of your career by taking charge of your business relationships and communication skills. We all know how it feels when our colleagues talk about us