This book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management pr

This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspectiv

Would you like to acquire intercultural competencies that would open new perspectives to you, and new options for action, and new options, especially in negotia

Offering unique coverage of an emerging, interdisciplinary area, this comprehensive handbook examines the theoretical underpinnings and emergent conceptions of

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c