E-Government and Information Technology Management is an essential textbook for graduate and undergraduate programs across the world that are taking steps to in

The explosive growth in information technology has ushered in unparalleled new opportunities for advancing public service. Featuring 24 chapters from foremost e

This book situates information technology at the centre of public policy and management. IT is now a vital part of any government organisation, opening new poli

This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government> refers to the practice of online public

Governments have done much to leverage information technology to deploy e-government services, but much work remains before the vision of e-government can be fu