How to Solve Problems and Prevent Trouble, tells you how to greatly reduce the dilemma and difficulties of life. Problems and trouble will cease to be a compell

Wall Street Journal Bestseller New York Times bestselling author Dan Heath explores how to prevent problems before they happen, drawing on insights from hundred

Every person in every function of every organization is involved in solving problems. They show up in your email inbox, in meetings, in your own work. They are

"The author makes a compelling case that we often start solving a problem before thinking deeply about whether we are solving the right problem. If you want the

Each day, managers and employees are confronted with a plethora of real problems and decisions that are creating issues suchs as lost throughput, poor quality,