Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic referenc

Digital Reference Services in Academic Libraries presents the background of DRS, evolution of DRS, the concept of DRS, emerging models of DRS, benefits and limi

This book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project between two

Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic referenc

A state-of-the-art guide to virtual reference services! This essential book provides a snapshot of virtual reference (VR) services in all kinds of library setti