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Type: BOOK - Published: 2009-05-13 - Publisher: AMACOM Div American Mgmt Assn
The success of any organization depends on high-quality customer service. But for companies that strategically align customer service with their overall corpora
Language: en
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Type: BOOK - Published: 1999 - Publisher: CIPD Publishing
This guide to customer care includes the following topics: focusing on your customers and the services you provide - both internal and external; identifying you
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Pages: 260
Pages: 260
Type: BOOK - Published: 2001 - Publisher: University of North Texas Press
"Quest for the Best is not just a nostalgic look, however, at the age of handcrafted elegance. Marcus gives good advice on how consumers can educate themselves
Language: en
Pages: 290
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Type: BOOK - Published: 2010-11-03 - Publisher: Kogan Page Publishers
Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations