Becoming a Lean Library: Lessons from the World of Technology Start-ups provides a guide to the process and approach necessary to manage product development. Us

Prologue : the power of a lean transformation -- Strategy one. Recognize that service performance is the key to customer retention -- Strategy two. Transform yo

An incisive history of the controversial Google Books project and the ongoing quest for a universal digital library Libraries have long talked about providing c

Becoming a Lean Library: Lessons from the World of Technology Start-ups provides a guide to the process and approach necessary to manage product development. Us

This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate libra