From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver

Please note: This is a companion version & not the original book. Sample Book Insights: #1 When dealing with a resistant boss, it’s important to be clear abou

The Manager's Communication Toolbox focuses on management development by improving communication for new managers as well as more experienced professionals. Lik

When we ask, we aim low—asking for what we think we can reasonably get afraid of risking too much, and get nothing at all. The result? We leave money and oppo

Examines the ways that embracing socially awkward situations, even when they lead to embarrassment and self-conciousness, also provide the opportunity to test o