Summarizing specific tools for measuring service quality alongside tips for using these tools most effectively, this book helps libraries of all kinds take a pr

In a modern world with rapidly growing international trade, countries compete less based on the availability of natural resources, geographical advantages, and

This report explains how the quality of infrastructure investments in developing Asia can be enhanced and why this is vital for the region's sustainable recover

This book reflects the futuristic scientific view of the consequences of transition to Industry 4.0 for climate change. The authors present a systemic overview

In this comparison of infrastructure across countries and sectors, leading international academics and practitioners consider the latest approaches to infrastru