This vibrantly illustrated picture book celebrates a variety of woodland creatures as they make their homes and prepare for their young. Welcome to a serene woo

"Act as if you like your customer," says customer service expert Carol Smith. She shows builders and their management staffs how to make their home buyers' expe

With this book, home building professionals will learn how to build a rapport with prospective home buyers. Nowell's emphasis on questioning strategies and list

A non-fiction picture book packed with action and vehicles for children who enjoy discovering how things are made.

Homeowner maintenance reference manual including 380 residential workmanship guidelines covering conditions and maintenance for topics including: floors and cei