Rosa Wang’s remarkable book takes readers to the last frontier of the mobile/digital revolution. While much has been written about breakthrough technologies a

"To provide the ultimate in customer service, every member of the service team needs to turn customer interactions into "peak experiences." Filled with effectiv

Make your everyday interactions with children intentional and purposeful with these steps: Be Present, Connect, and Extend Learning.

Originally published in 2015 under the title: Four ways to click: rewire your brain for stronger, more rewarding relationships.

An important contribution to Victorian literature studies with strong connections to cultural and medical history