A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships The key to any successful compa

Data has increased due to the growing use of web applications and communication devices. It is necessary to develop new techniques of managing data in order to

A comprehensive introduction to social network analysis that hones in on basic centrality measures, social links, subgroup analysis, data sources, and more Writ

This timely book focuses on influence and behavior analysis in the broader context of social network applications and social media. Twitter accounts of telecomm

An in-depth, comprehensive and practical guide to egocentric network analysis, focusing on fundamental theoretical, research design, and analytic issues.