Research Paper (postgraduate) from the year 2020 in the subject Organisation and administration - Public administration, , language: English, abstract: The main

Thesis (M.A.) from the year 2020 in the subject Business economics - Customer Relationship Management, CRM, , language: English, abstract: This study is about "

Master's Thesis from the year 2016 in the subject Business economics - Offline Marketing and Online Marketing, , language: English, abstract: Public services ar

The central focus of this work is identifying and analyzing the factors that determine the success and failures of public service delivery in relation to custom

Successful businesses recognize that the development of strong customer relationships through quality service (and services) as well as implementing service str