Offers step-by-step expert advice that empowers women to understand and overcome the conflicts they face at work with coworkers and managers. Are you being hara

A light hearted guide offering step-by-step advice that empowers readers to understand and overcome the conflicts they face at work. Building on 20 years of wor

“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a

Workplace conflict is inevitable. When it happens, how can you get back on track? Like all relationships, the ones we have at work are subject to stresses—may

This book includes the diverse personal histories of some of the founders, institutionalizers, and leaders of change in the filed of conflict resolution. The au