Local Education Authorities are now obliged to put in place arrangements to try to settle disagreements over the provision for children with special educational

This book gives a clear understanding of the growth and operation of special educational needs Parent Partnership Services (PPSs). The reader will find an expla

Empower students to stand up for what matters Created in collaboration with children and teens, Owning Up helps young people identify and be critical of social

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c