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We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, o
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Nations as well as individuals are in many ways the sum of their memories, which are shaped by perception as much as by events. This collection of essays by Sou
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Type: BOOK - Published: 2015-08-04 - Publisher: Crown
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Language: en
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Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an ag