This book offers a practical template for training patrons to use eBook, streaming video, online music, and journal collections that is practical, adaptable, an

Emerging technologies can intimidate with their cost and uncertainty—this book provides flexible options for adopting the most popular ones. Introducing new te

This book offers a practical template for training patrons to use eBook, streaming video, online music, and journal collections that is practical, adaptable, an

"For many patrons, digital resources are not easy to use. Consider this: a recent study of a metropolitan public library showed that requests to access eBooks c