Waiting in lines is a staple of everyday human life. Without really noticing, we are doing it when we go to buy a ticket at a movie theater, stop at a bank to m

The definitive guide to queueing theory and its practical applications—features numerous real-world examples of scientific, engineering, and business applicat

Queueing is an aspect of modern life that we encounter at every step in our daily activities. Whether it happens at the checkout counter in the supermarket or i

Queueing analysis is a vital tool used in the evaluation of system performance. Applications of queueing analysis cover a wide spectrum from bank automated tell

3. 2 The Busy Period 43 3. 3 The M 1M IS System with Last Come, First Served 50 3. 4 Comparison of FCFS and LCFS 51 3. 5 Time-Reversibility of Markov Processes