Relationship Marketing
Author | : Richard J. Varey |
Publisher | : |
Total Pages | : 244 |
Release | : 2002 |
ISBN-13 | : CORNELL:31924094772195 |
ISBN-10 | : |
Rating | : 4/5 ( Downloads) |
Download or read book Relationship Marketing written by Richard J. Varey and published by . This book was released on 2002 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title explores the growing concept of relationship marketing, defined as the process of creating, maintaining, and enhancing strong, value-laden relationships with customers and other stakeholders. Relationship Marketing explores the concept in theory and practice for use in the e-commerce era. The book offers an understanding of relationship marketing as a business strategy within a framework that integrates marketing, e-commerce, corporate communications, and knowledge management.