Tess O’Rourke dreams of becoming the first female chief of police in Long Beach, California. As commander of the East Division, she is well on her way . . . u

Tess O'Rourke dreams of becoming the first female chief of police in Long Beach, California. As commander of the East Division, she is well on her way . . . unt

Longlisted for the PEN/John Kenneth Galbraith Award for Nonfiction * Winner of the Goddard Riverside Stephan Russo Book Prize for Social Justice Based on the ac

Written as a tool for both researchers and communication managers, the Handbook of Crisis Communication is a comprehensive examination of the latest research, m

The Crisis Manager offers wise counsel for anticipating and responding to crises as well as taking the steps required to reduce the impact of these events. Auth