“This book has the potential to transform not only organizations but also the lives of all they employ and serve.” –Margaret (Peg) Wichrowski, MSN, RN Sta

"The consequences of incivility have a significant impact on the lives of healthcare faculty, students, and professionals as well as the patients and families t

This highly anticipated, fully revised second edition revisits and augments the award-winning Creating & Sustaining Civility in Nursing Education. In this compr

Provides resources, conceptual models, exemplars, and practical tools to promote civility, professionalism, and ethical practice for all healthcare professional

Provides resources, conceptual models, exemplars, and practical tools to promote civility, professionalism, and ethical practice for all healthcare professional