Information services are currently going through what is probably the most significant period of change in their history. At the same time, thinking about organ

The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that softw

At a time when most organizations are in transformation, helping LIS professionals cope with change management is essential.This book transforms theories of cha

In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to b

This title was first published in 2000: An overview of change management and organizational theories. The book explores the strategies normally associated with