Uncommon Service
Author | : Frances X. Frei |
Publisher | : Harvard Business Press |
Total Pages | : 262 |
Release | : 2012 |
ISBN-13 | : 9781422133316 |
ISBN-10 | : 1422133311 |
Rating | : 4/5 (11 Downloads) |
Book Synopsis Uncommon Service by : Frances X. Frei
Download or read book Uncommon Service written by Frances X. Frei and published by Harvard Business Press. This book was released on 2012 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.