Making the leap to management and leadership In your career, or anyone's, there is one transition that stands out as the most crucial--going from individual con

You've just been promoted to a managerial position for the first time -- congratulations! But beware: the managerial role differs markedly from the individual c

You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers.

Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver